As a company that encompasses values of compassionate care, it was recognised that not everyone in need of care is eligible for NDIS or can afford private care. We turned to our community and identified that our team was comprised of many beautiful and strong individuals who play a carer’s role beyond the workplace, and we quickly realised that carers need caring too. In 2022, Lifest HealthCare became a recognised service provider with Carer Gateway and have commenced providing relief across the Greater Brisbane Region to inspiring carers.

What is Carer Gateway?

Carer Gateway is a national initiative funded by the Australian Government that provides free services to carers across Australia. It offers practical help, emotional support, and resources to make the caring journey easier. Services include counselling, peer support groups, coaching, respite care, and financial assistance through emergency relief packages. Whether you care for an elderly parent, a child with special needs, or a partner with a chronic illness, Carer Gateway connects you with the support you need.

Click here to learn more about Carer Gateway and how you can benefit from their services.

Who is a Carer?

A carer is anyone who provides unpaid care to a family member who has:

Carers can be of any age and from any background, and many may not even recognise themselves as carers—they simply see it as part of their daily responsibilities.

Who is Eligible for Carer Gateway?

Any carer in Australia can access Carer Gateway services, regardless of whether they receive carer government payments. There are no strict eligibility criteria, making it an accessible and inclusive support system.

How Can I Access These Supports?

If you’re eligible for Carer Gateway support services, follow these steps to access the support:

  1. Call 1800 422 737 Monday to Friday between 8am and 5pm.
  2. Select option 1. This will allow you to speak with your local Carer Gateway service provider.
  3. The Carer Gateway staff will ask you questions and learn about you, your caring role, and what services can assist you.
  4. Request Lifest HealthCare as your chosen supplier.

Click here to learn more about Carer Gateway and how you can benefit from their services.

Watch the below video for more information on Carer Gateway and how you can benefit.